PRIVACY POLICY

OUR ROLE IN YOUR PRIVACY

This notice aims to give you a better understanding of how we collect and use your personal data obtained through our website. If you are visiting the website, this policy applies to you. We take your privacy very seriously, so please read the following notice to better understand our goals.

WHAT IS YOUR DATA?

The General Data Protection Regulation (GDPR) defines your data as “any information relating to an identifiable natural person”, put simply; any information about you.

WHEN AND HOW WE COLLECT YOUR DATA

All data we collect is given to us with your understanding that we do not collect any data automatically without your knowledge.  All the information that we collect is with your knowledge that we are collecting such data, such as when you contact us through this website and give us information about you.

WHAT DATA DO WE COLLECT?

We only collect the minimum amount of data required and only related to the purposes mentioned below.

Contact details

Cookies

We only collect anonymous analytical cookie data that does not in any way identify you  

WHY DO WE USE YOUR DATA?

Customer Support

We need your contact details so we can reply to your query and resolve any issues in the most efficient way. We also may need to contact you to verify that you are actually the person requesting information or action from us.

Marketing and newsletters

We only send marketing material if you give us your consent to do so by separately registering for that service. You always have the choice to opt-out of this service.

HOW LONG DO WE KEEP YOUR DATA?

Any data relating to queries,  data relating to your online requests, order history and trading data (including administration and accounts documents) is kept for 10 years from the day it is registered.  If you are a customer of ame all the data aforementioned is kept for 10 years after termination of our business relationship.

YOUR PRIVACY CHOICES AND RIGHTS

You may choose not to provide us with any personal data and continue to browse our website, but in that case we will not be able to process any customer support queries or requests.

You can turn off cookies in your browser by changing its settings, however we only collect anonymous data for the purpose of analytics. This data helps us better understand our audience, so if this does not bother you, then we ask you to allow cookies.

Before collecting your data we will inform you if we intend to use it for marketing and third parties are involved. You can opt out from receiving marketing material by contacting us on [email protected]ameservices.com.mt.

YOUR RIGHTS

You can contact us on any questions you may have about your rights [email protected]ameservices.com.mt 

MAKING THE POLICY GREAT

Thanks for taking the time to read our privacy notice. We have designed it to help you understand what we do with your personal data by being transparent and clear. Hopefully we have shown you how important your privacy is to us and that you can trust us with your personal data.

We will review and post any changes to this notice regularly. We don’t want to annoy you with periodic emails that clutter your mailbox with updates to our notice, so we ask you to occasionally pop by our privacy notice tab on our website and keep yourself informed.